Faris Hussain Hailed as Hero After Saving Homeless Woman Found Frozen Outside Fort Worth Store

A Fort Worth convenience store manager is being praised for his quick thinking and compassion after rescuing a homeless woman who was found frozen on the ground outside his store during a severe winter storm.

Faris Hussain, a manager at Evans Food Mart in Fort Worth, Texas, sprang into action Thursday morning after a customer rushed inside to report that a homeless woman known in the community as Bobbi was lying motionless in the parking lot.

“When I heard her name, it was one of my good customers,” Hussain said. “So I instantly was like, ‘No, no, no — we gotta go help her right now.’”

Hussain ran outside and personally lifted Bobbi from the freezing pavement. He described her condition as alarming.

“She felt like a rock — as stiff as a rock,” he said. “No matter how you picked her up, her body stayed in the same position.”

Bobbi, who often stays near the food mart, had reportedly been outside all night as temperatures dropped during the winter storm. While many unhoused individuals sought shelter, she remained exposed to the elements.

Hussain carried her into the store, where she slowly began to warm up. As feeling returned to her body, she started thanking those around her and told them she had been outside overnight.

Emergency crews later responded to the scene, and paramedics transported Bobbi to a nearby hospital for treatment. Her condition has not been publicly disclosed.

Despite widespread praise, Hussain downplayed being called a hero, saying helping others is simply part of how he and the store serve their community.

“I don’t really consider myself a hero or nothing,” he said. “We do this on the daily for our community. Doing it once in a while isn’t going to cut it.”

Hussain said he hopes to share an update when he sees Bobbi again.

The rescue has renewed conversations among local officials and residents about the need for stronger outreach and support systems for unhoused individuals during extreme weather conditions — moments when small acts of humanity can mean the difference between life and death.